At Hakuna, we recognize that safeguarding customer data is paramount to maintaining trust and reliability in our services. Our partners and their customers need to trust us implicitly to handle their sensitive and confidential customer data with the utmost care and security.

Given the critical importance of information security to our business operations, we take every measure to ensure our systems and processes are robust and secure.

Our ISO 27001 certification is a testament to our ongoing commitment to excellence in information security management. We always serve merchants to the highest quality standards, providing product protection and other insurance-backed services with top-level security and reliability. Our current and future partner merchants can trust that we consistently monitor and enhance our security measures, ensuring their customers’ information is in the safest hands.

About ISO 27001

The ISO 27001 certification is an internationally recognized standard developed by leading information security experts to manage information security. Its main purpose is to preserve the confidentiality, integrity, and availability of information assets to protect this sensitive information from unauthorized access and disruptions.

Companies pursuing ISO 27001 certification must analyze and identify their information security risks, develop and implement security controls, and introduce management processes to ensure that these controls continue to meet their security needs in the future. This process is monitored and verified during a two-stage external audit process by an accredited certification body, and maintained with ongoing reviews.

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“Trust is the foundation of each and every one of our partnerships. When a company partners with Hakuna, they’re assured of our unwavering commitment to safeguarding their customers' data. Our ISO 27001 certification is a symbol of this dedication.” - Orhan Köroglu, CEO

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