We’re an insurance technology start-up based in Munich and Berlin, that was founded in 2021. Together with merchants and their customers, we are shaping a more positive and sustainable future in e-commerce.
We believe that insurance products have the power to unlock unprecedented value in the e-commerce space. But we know that merchants don’t always have the resources to set up customized protection plans for their entire inventory, and customers don’t always have the time to seek out insurance for everything they buy online. So we’re bridging the gap.
With Hakuna, merchants can offer product protection as a service, so their customers can add our product protection plans to their purchases, without any extra steps or additional data entry. Each of our plans comes with customer-friendly conditions and best-in-class service, including our fully digital claims process.
It's like Apple Care, but for merchants of any size or industry.